FACTORS INFLUENCING OFFICE BUILDING OCCUPATION DECISION BY TENANTS IN KUALA LUMPUR CITY CENTRE – A DELPHI STUDY

Abstract

Only a limited amount of research has been reported on factors influencing office building occupation decision among tenants within the centre of Kuala Lumpur. In this paper, a comprehensive set of factors that may influence occupation decisions by tenants in office buildings in Kuala Lumpur is first identified through the search of existing literature. Results are then presented of a Delphi study that investigates the views of the panel of experts who had dealt with office building tenants in Kuala
Lumpur in relation to factors influencing occupation decisions. The top five important factors identified by the panel are rental rate, security and access control, responsible management and maintenance team, car park provision/accessibility, and building image/identity. With the given responses, the results will then be used in the study to determine the relative importance of the factors and subfactors across the different categories of office building tenants in Kuala Lumpur.

Keywords: Delphi method, Experts’ Panel, Office Occupation, Tenants